Last updated: 15 October 2026

Welcome to Minache. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through it. By accessing our website or placing an order, you agree to these terms.

Please read them carefully before making a purchase.

1. General Information

Minache operates an online store offering fragrance and perfume products. Throughout these terms, “we,” “us,” and “our” refer to Minache, while “you” and “your” refer to the customer or website visitor.

We reserve the right to update these terms when necessary. Changes will be published on this page and will apply as permitted under applicable law.

2. Products and Descriptions

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, minor variations in colour, packaging, presentation, or other visual details may occur. Fragrance perception may also vary between individuals due to personal preferences and skin chemistry.

Product images are provided for illustrative purposes and may not always represent every detail of the physical product.

3. Pricing and Payments

All prices will be displayed in the currency indicated on our website and will include applicable taxes where required or stated.

Prices, offers, and product availability may change without prior notice, subject to applicable law. The price applicable to your order will be the price presented at checkout.

Payments must be completed through the payment methods available on our website. Payment processing may be handled by authorized third-party payment service providers and is subject to their applicable terms.

We reserve the right to review or cancel an order where there are reasonable grounds to suspect fraud, payment failure, pricing errors, or unauthorized activity, subject to applicable law. Any refund due will be processed in accordance with our applicable policies.

4. Orders and Order Confirmation

Placing an order constitutes an offer to purchase the selected products.

You will receive an order confirmation or acknowledgement after placing an order. An acknowledgement does not necessarily mean that the order has been finally accepted or dispatched.

We may contact you to verify order details or resolve issues relating to payment, availability, or delivery. If an order cannot be fulfilled, we will inform you and arrange any applicable refund.

5. Shipping and Delivery

Orders will be shipped to the address provided during checkout.

Estimated delivery timelines, shipping charges, and available delivery options will be communicated on the website or during checkout, where applicable. Delivery dates are estimates and may be affected by courier delays, weather, operational issues, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping details. Please contact our support team promptly if you notice an error in your delivery information.

6. Cancellation, Returns and Refunds

Order cancellations, returns, exchanges, and refunds are governed by our applicable Shipping Policy, Return and Refund Policy, and Cancellation Policy, as published on our website.

For hygiene, safety, and product-integrity reasons, opened or used fragrance products may be subject to restrictions on returns or exchanges, subject to applicable consumer protection laws.

If a product arrives damaged, defective, incorrect, or materially different from what was ordered, please contact us with your order details and relevant photographs so that we can review the issue.

Nothing in these terms limits any consumer rights that cannot legally be excluded.

7. Customer Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when placing an order.

• Use the website only for lawful purposes.

• Avoid fraudulent purchases, unauthorized payment activity, or misuse of website features.

• Refrain from attempting to interfere with the website's security, functionality, or operation.

• Respect our intellectual property rights and those of third parties.

8. Intellectual Property

All website content, including brand names, logos, photographs, product descriptions, graphics, designs, and other materials, is owned by or licensed to Minache unless otherwise stated.

You may not copy, reproduce, distribute, modify, or commercially use our content without prior written permission, except where permitted by applicable law.

9. Limitation of Liability

To the extent permitted by applicable law, Minache will not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

11. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, and other operational functions. Your use of those services may also be subject to the applicable terms and policies of the relevant service providers.

12. Governing Law and Disputes

These Terms & Conditions are governed by the laws of India, subject to applicable consumer protection laws and the jurisdiction of competent courts.

Nothing in this clause restricts any rights you may have to seek remedies before a consumer commission or other forum having jurisdiction under applicable law.